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Who can make purchases through the Jcosmetics Italia Website?

Products can be purchased through the e-commerce service by any individual qualifying as a professional under the Consumer Code.

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What does "Acceptance of Order" mean?

"Acceptance of Order" refers to the formal communication of acceptance of the order sent by the Buyer on behalf of Jcosmetics Italia.

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What are the purchasing methods for the Products?

The Buyer can purchase the Products through e-commerce by selecting them, adding them to the virtual cart, and confirming the order according to the procedures indicated on the Website. Alternatively,...

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When is the Sales Contract considered concluded?

The Contract is considered concluded when the Buyer receives the formal order confirmation via email, along with communication of Order Acceptance from Jcosmetics Italia.

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What are the delivery times for the Products?

Delivery times are specified at the time of purchase and are indicative, non-binding, and not less than 20 days from the date of order acceptance. *If

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What are the payment methods for the Products?

Payment is made through the methods specified during the purchase process, using third-party tools for payment processing. *If you need assistance, con

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Why can't I see the prices of the Products on the Website?

Prices are not visible because it is necessary to register and wait for accreditation from the Jcosmetics Italia team. Once accredited, you will be able to view the prices of the Products.

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How long does it take for the Account Team to activate an accreditation?

It depends on several factors. Customer activation typically occurs within the next 48 hours after registration. In some cases, it might take a few additional days if the Jcosmetics Italia account tea...

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What are the obligations of the Buyer?

The Buyer must provide authentic data during registration, ensure payment availability, and verify the quantity and quality of the Products upon delivery.

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How are communications between Jcosmetics Italia and the Buyer conducted?

Communications occur via email to the respective addresses considered valid for both parties. *If you need assistance, contact us 

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What is the competent forum for disputes related to the General Terms?

Disputes related to the General Terms fall under the exclusive jurisdiction of the Court of La Valletta, Malta. *If you need assistance, contact us 

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